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:: Volume 14, Issue 54 (10-2014) ::
2014, 14(54): 61-83 Back to browse issues page
The Relationship between Quality of Work Life, Performance, Stress, Job Satisfaction
Sheler Parsa * , Shokofeh Kasraie , Reza Abdi , Maksour Radmanesh , Abolfazle Ghasemzade
Abstract:   (3355 Views)

Introduction: The purpose of this study is survey relationship between quality of work life, performance, stress, job satisfaction and employee citizenship behavior of Oshnoyehs Hospital staff is.


Method: this study is descriptive and correlation. The population is 270 of hospital personnels in 1393. 158 people were selected by random sampling with Morgan. For collection of Information, used questionnaire. For data analysis, descriptive statistics (frequency, range, mean, standard deviation and variance) and inferential statistics (pearson correlation coefficients, t, multiple regression analysis and path analysis) is used.


Results: The results showed that the quality of work life, job performance, job stress, job satisfaction and citizenship behavior, there was a significant positive relationship. Also, the quality of working life, the most important variable among the independent variables were able to determine the citizenship behavior of almost 18 percent.


Discussion: Because OCB is completely voluntary behaviors are more influenced by interactions and organizational procedures. Accordingly, it is necessary for managers in how to deal with employees to comply with the equality of organizational citizenship behaviors, increase in staff.

Keywords: quality of working life, job performance, job stress, job satisfaction, citizenship behavior
Full-Text [PDF 356 kb]   (2718 Downloads)    
Type of Study: orginal |
Received: 2015/03/25 | Accepted: 2015/03/25 | Published: 2015/03/25
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Parsa S, kasraie S, abdi R, radmanesh M, ghasemzade A. The Relationship between Quality of Work Life, Performance, Stress, Job Satisfaction . Social Welfare. 2014; 14 (54) :61-83
URL: http://refahj.uswr.ac.ir/article-1-1671-en.html

Volume 14, Issue 54 (10-2014) Back to browse issues page
فصلنامه رفاه اجتماعی Social Welfare Quarterly
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