Introduction: Organizational
citizenship behavior is one of the important factors in
organizational performance and productivity. The aim of current research was to
investigate The Role of Perceived Organizational Justice, organizational norms
and personality characteristics on attitude to
organizational citizenship behavior.
Method: Design of this research was semi-experimental.
Participants randomly selected from employees of Oghab Afshan Company (only
men) and arranged in 8 groups. With regards to subgroups analysis, sample size,
estimated 120 participants. Participants responded individually to IPIP
personality questionnaire, and then organizational norms
and justice manipulated by vignettes, and at last participants
answered to organizational citizenship behavior checklist.
Findings: Data
was analyzed with multivariate analysis of covariance. Results indicated that organizational justice
(corporative interpersonal), organizational norms
(encouragementdisencouragement), and personality characteristics
(conscientiousnessagreeableness) have effect on attitude to
organizational citizenship behavior. Although type and rate of effects differs
depend on organizational or interpersonal situation, and person or organization
direct citizenship behavior.
Discussion:
organizational justice is a key and effective variable in organizational
citizenship behavior. This finding is consistant with researches and presented
models such as
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