چکیده: (9958 مشاهده)
Objective: increase of patient's rights observance is one of the important goals
of therapeutic group activities which will have useful role in improving health of
the patient. Meanwhile, many physicians play important role in providing better
services. Most of the physicians imagine themselves in a position that they are
authorized to determine destiny of their patients. In some cases, they have
fatherly behavior toward their patients. Although they regard the patient as
having sound mind and allows him to make decisions about him , they do for
them what they deem fit. On this basis, we seek to answer this question that to
what factors patient's right observance and better therapeutic services are subject
and what strategies can help increase observance of patient's rights?
Method: in this article, necessary information was gathered with use of
references available in the libraries and sites in a quality type study and then
some questions were constructed for interview. For this purpose, 20 patients, 10
patient companions and 10 physicians (40 persons) were interviewed in Tehran
Shariat Razavi Hospital and participants have mentioned their experiences with
regard to the raised subjects. All interviews were recorded and written and
interviews analysis has been done simultaneously with writing the texts and with
use of content analysis.
Findings: contents appearing in this study relate to increase of patient's rights
observance in patients and their companions' view including participation of
patient in decision making, allocation of enough time for listening to patient's
talk, receiving mental support, respecting the patient's view, giving enough
information to the patient, satisfaction with treatment, responsibility of physician
to patient, right to ask patient and listen to reasonable answer by the physician ,
close communication of patient with physician and suitable feedback of the
physician. Barriers to observance of patient's rights in physicians' view include
low public culture, crowd of patients, lack of hospital equipment, small and ancient space of hospital, lack of labor and time, hard access to physician,
incorrect procedures of treatment in private centers, regulations of hospital and
overtime hours of physician.
Conclusion: the studied hospital depends on Social Security Organization.
Generally, rights of patient in this hospital are observed in weak level. On the
one hand, low public culture and lack of the patients' awareness with regard to
provisions of Patient's Rights Charter which requires accurate planning in the
field of education. On the other hand, lack of hospital equipment and manpower
are regarded as barrier to increase of patient's rights observance with regard to
crowd of patients and regulations of hospital and incorrect procedures of
treatment in private centers. Paying attention to this attitude can help the
authorities create better conditions with regard to needs and culture of the
patients for increase of patient's rights observance.
نوع مطالعه:
اصیل |
موضوع مقاله:
رفاه اجتماعی دریافت: 1390/1/22 | انتشار: 1389/10/25