Introduction: Effective
Information and Communication Technology (ICT) solutions are essential to the
successful implementation of national social policy including social security
reform and also the design and strategic management of integrated social
security programs. This study was performed in order to investigate the impact
ICT on citizens’ social security and the amount in which they feel secured.
Method: This
study is a survey and is practical. The statistical populations of the research
were region 2 citizens of Urmia city. In order to achieve the research
purposes, we made a main hypothesis and three subsidiaries hypotheses. The
tools consist of a questionnaire containing 17 questions in order to test these
hypotheses. After evaluating the validity and reliability, 327 people were
chosen as statistical population according to Morgan table and Stratified
random sampling. Finally, all the questionnaires were collected and then the
information was categorized and summarized. Descriptive and inferential
analyses (Pearson correlation test) were also used to do the data analysis.
Findings: For
more detailed conclusions, social security is classified to three components
social trust of citizens, social policy and economic identity. The results
showed that among the region 2 citizens of Urmia, ICT have a positive impact on
social security. It was also concluded that ICT has had the greatest impact on
social trust.
Discussion:
According to the finding of this study, ICT can become an enabling tool for wider socio-economic
security development.
When properly used