Sheler Parsa, Shokofeh Kasraie, Reza Abdi, Maksour Radmanesh, Abolfazle Ghasemzade,
Volume 14, Issue 54 (10-2014)
Introduction: The purpose of this study is survey relationship between quality
of work life, performance, stress, job satisfaction and employee citizenship behavior of Oshnoyehs Hospital staff is.
Method: this study is descriptive
and correlation.
The population is 270 of hospital personnels in 1393. 158 people were selected by random sampling with Morgan. For collection of Information, used questionnaire. For data analysis, descriptive statistics (frequency, range,
mean, standard deviation and variance) and inferential statistics (pearson correlation
coefficients, t, multiple regression analysis and path analysis) is used.
Results: The results showed that the quality
of work life, job performance,
job stress, job satisfaction and citizenship behavior, there was a significant positive relationship. Also, the quality of working life, the most important variable among the
independent variables were able to determine the citizenship behavior of almost 18 percent.
Discussion: Because OCB is completely voluntary behaviors are
more influenced by interactions
and organizational procedures. Accordingly, it is necessary for managers in how to deal with employees to comply with the equality of organizational
citizenship behaviors, increase in staff.